Character Matters - Buck Buckley's Total Basement Finishing WI, IL

For many people who have hired a contractor to perform home repairs, the experience was not quite what they had hoped. Maybe a worker didn't show up on time (or at all), or a sales rep had a bad attitude, or even a disparity with pricing occurred. We hope that you have never had to experience these kinds of problems, but you've probably met someone who has. A home remodel is a huge job, and it takes a large team of hard working, quality individuals to make the entire process smooth and enjoyable.

Here at Buck Buckley's Total Basement Finishing, we are determined to make sure that every step of the process leaves you with a smile on your face. When you first contact our team, whether over the phone, through our website, or at a trade show, our office ladies are prepared to answer your questions and brighten your day. They are friendly, polite, and extremely well organized, so you can rest assured that from the moment you contact us, you become a priority. 

All of our design representatives are highly trained and go through an extensive screening and testing process to ensure that they are ready to enter your home prepared for success. They are efficient, knowledgeable, professional, and most importantly, NOT pushy. None of us here at Buck Buckley's Total Basement Finishing likes being "sold" to the salesman who won't take no for an answer, calls to harass you, or just won't leave! We pride ourselves on doing the exact opposite. Our reps take 'yes' just as graciously as they take 'no', and will happily answer all of your questions and address all of your concerns, no matter the situation with your basement. They have seen small jobs, large jobs, people who ask silly questions, people who ask NO questions at all, and every scenario in between. No matter the state of your basement and the hopes you have for it, our design representatives are there to make you feel comfortable and confident.

Once you choose to move forward with our company, you will immediately see what sets us apart from a typical contracting service. Your production manager will take care of absolutely every aspect of your project, from installers to electricians to plumbing, and is your point of contact at any time if you need to get in touch. You won't be left in the dark hoping a worker shows up; our crews arrive right on schedule and get the job done quickly and correctly the first time. We keep you informed of how the project is going every single day, and check often to make sure you are satisfied.

Once your project is done, we don't disappear! We will follow up with you to make sure everything is working out great. Our owner Buck loves to talk to the members of his basement family and will stay in touch to make sure you feel secure in your basement decision. From your first word to us to your last, we strive to make sure that you are 100% overjoyed with the quality of service we provide.

If fear of a 'sketchy' contracting service has ever kept you from improving your home, don't let it stop you any longer. Call us today and see for yourself how professional and courteous each and every one of our staff members are. We are ready and excited to turn your Basement into Beautiful!